Cosmetic Standards and Terms of Agreement

At Red Leaf Tables, we take immense pride in every one of our handcrafted solid wood furniture pieces. Each item is skillfully built and professionally finished by our dedicated team, using solid wood with a distressed, reclaimed appearance.

Because our furniture is handmade and hand-finished, natural variations and imperfections in the wood are not only expected—they're part of what makes each piece special. Just as no two trees are alike, every piece of our furniture is uniquely crafted just for you.

Before placing an order, we encourage you to review our cosmetic standards.

Note: By completing your purchase, you acknowledge that you have read, understood, and accepted these cosmetic conditions.

Cosmetic Standards 

At Red Leaf Tables, every piece of furniture is handcrafted using solid wood, ensuring that each item is unique and full of character. While we make every effort to create furniture that meets your expectations, the handcrafted nature of our work means that there will be some natural variations and imperfections. These are not defects but rather part of the charm and beauty of custom furniture. Please review the following guidelines to understand what to expect:

Wood & Stain Variations

All wood accepts stains differently. We unfortunately don't have ultimate control over how wood will accept the stain you choose. We cannot guarantee exact stain matches to previous orders. We do offer different types of wood for many of our products. We cannot guarantee that your product will look exactly like a product on our website or an example that you've shown us. That's part of the beauty of custom furniture though, as there will never be another item made just like yours. There will be no refunds given or rework done for the color of the product being slightly different than expected. With that being said, we strive to always do our very best to match your expectations. 

STAIN & PAINT COLORS

This must be determined at the time the order is placed and if it is something different than our standard options, must be placed in the notes so we know exactly what to do. 

Matching Stain Colors

We do not match stain colors from photos. If you wish to use a custom stain, you must provide the stain, and specify the wood type you prefer. Different wood types absorb stain differently, and once applied, we cannot rework the color to match your vision perfectly.

Distressing 

If you choose distressing it is important to note that we do this all by hand, meaning that no two points of distress will look the same. This is normal and to be celebrated, and there will not be any refunds given for the distressing not matching or for the level of distressing not being what was expected by the customer when the order was placed. We do not heavily distress anything unless it is asked for by the customer. Please view our photos to get an idea how we distress our furniture before placing the order.

Sanding & Stain

The finer the finish you choose, the lighter the stain will be, as less stain is absorbed when the pores of the wood are closed. Distressed finishes, on the other hand, will absorb more stain, resulting in a darker appearance. Please be aware that the finish on a finely sanded, non-distressed table will differ from one that is heavily distressed.

Band Sawn / Circle Sawn

If you select band sawn or circle sawn, please be aware that small waves may be present on the surface. These marks add character and charm to the piece but may not be perfectly smooth. If a flat, smooth surface is important to you, we recommend choosing a standard smooth top.

General Variations in Furniture

Handcrafted solid wood furniture may contain open knots, unique distress marks, visible joint lines, visible brush strokes, micro-imperfections and textural variations in the durable, hand brushed finishes, unique distress marks, exposed screws, wood filler marks, and minor imperfections like nicks, splits, cracks, and other character markings. These are considered part of the charm of handmade furniture. We allow up to approximately 1" of variation in measurements due to the custom nature of the pieces. If you are looking for perfection, we recommend reconsidering a handmade piece.

Wood Movement

Solid wood will naturally expand and contract due to changes in temperature and humidity. This means that slight gaps between the boards of a traditional table may widen or shrink over time. These changes do not affect the structural integrity of the table and are not considered defects. We recommend choosing our jointed top option, which eliminates cracks and spaces between the boards in the table tops. Jointed tops expand and contract as a whole. Avoid placing your table in environments with extreme or frequent fluctuations in temperature or humidity. 

You will still see the beautiful and natural open knots on jointed table tops. We do not offer machine manufactured perfection - no two pieces are exactly alike since Red Leaf Tables furniture is crafted to your order specifications.

We celebrate the true uniqueness of every piece of solid wood furniture that is built and finished by hand in our wood shop. It is our hope that you will as well.

Knots

We seal knots with epoxy, trying to match the color of the knot as close as possible, since most knots are dark, many of these holes get filled with black epoxy. We can fill with clear epoxy if requested.  

LEAD TIMES

With your order you were given a lead time. With several orders in our queue at any given time, lead times are PURELY ESTIMATES. We have been known to get orders complete and to customers before the estimated lead time given and there have also been issues that have happened in production that delayed orders beyond lead times. The lead time that we have given you is our best guess at when you will get your table. It's better to get it a few weeks later than quoted and it be up to quality standards since you plan to have it for years to come, then it is to get it on time and it fails quality standards. We cannot guarantee a specific delivery date. Please know this if you're placing an order with us in hopes of getting it for a special occasion such as a party, birthday, holiday, etc... We will always do our best to accommodate, but we cannot guarantee anything in terms of delivery date. Please understand this before placing an order with us. 

COMMUNICATION

When you place your order here on the website, there is a place to leave special notes for us. If we've communicated via phone, text, Facebook, or any other place about special/custom things regarding your furniture, these things MUST be included in the notes section. With 20-40 orders passing through our shop each month, we will not remember something that was said in passing on a phone call or in a text message. Please help us by doing this. 

For example: You messaged us on Facebook asking if we could build a different style table top for your table than our standard table top design. We say that we can do it, but it is never confirmed by you that it is in fact what you want. You place your order and don't leave any notes. We get to your order and build the top as we normally do, because there are no notes to tell us otherwise. You come to pick up the table and it's not what you thought, but there was a breakdown in communication. If there had been notes on the order that simply said "Would like the different style table top that we spoke about and sent a picture of on Facebook. Please see that message when beginning production", then we would have referred back to our conversation when we began building your table. 

If you don't want your table distressed or you want a special paint color, it MUST be included in the notes during checkout. 

This saves us all from being frustrated by the product not being what we had thought (both on our end and on your end.)

Please note that we cannot rework your furniture because of this. If there are special details they MUST be placed in the notes section. We will not be held liable to ideas that were mentioned in passing and never written down. 

IF YOU WANT TO MAKE CHANGES TO YOUR ORDER

If you want to make changes to your order, we must be notified of these changes within 48 after the order is placed. Otherwise there is a chance we have already begun on your items and it is a waste of material and labor to do something different. We will not grant requests made to an order after the 48 hour mark. 

If you don't see an answer to your question, please contact us for a quick answer.